We're incredibly sorry you received a defective item! :( Please give us a chance to fix this - drop us a message here within 30 days from the date of delivery with the following info:
- Your Order Reference (e.g LBUSXXXXXXXXX)
- The product code of the defective item (e.g. HY1234-001-XS)
- Photo of the defect
Our Customer Care team will get back to you as soon as possible. If the piece is no longer in-stock, store credit or a refund will be issued.