We know the terms can get a little confusing, so we've broken them down for you!
We are in the midst of updating/verifying your payment and this might take us up to 1 hour.
- If payment is successful, your order status will be updated to 'Processing'.
- If payment was unsuccessful, your order will be cancelled within an hour.
We're Packing Your Parcel
We're putting your order together! You will receive an email once your order is dispatched.
Left Our Warehouse
Your order is now with our delivery partner and on its way to you!
Your parcel will be handled by Skynet and you may track its journey with the following steps:
- Click here to access Skynet's tracking platform.
- Key in Reference Number: e.g LBUSXXXXXXXXX and click on “Track Shipment(s)”.
If you chose for your parcel to be delivered, this means it has reached you.