Order & Delivery

Handling Fees For Orders To The U.S

• Were U.S. orders subject to additional import charges?
• Why has this charge been removed?
• I already paid the tariff fee at checkout. Will I get a refund?

Handling Fees For Orders To Canada

• Taxes & Duties (To Canada)

Delivery

• Shipping fees & timeline
• What happens if I miss my delivery?
• Can I request for my parcel to be left outside my residence, if there is no one home to accept my delivery?
• Changing delivery address

Order Tracking

• Order statuses

Post Purchase Inquiries

• What do I do if I have an issue with my order?
• Can I change or cancel my order after confirmation?