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Love, Bonito US
Order & Delivery
Order & Delivery
Delivery
Shipping fees & timeline
Will I be charged taxes and import duty for my parcel?
What happens if I miss my delivery?
Can I request for my parcel to be left outside my residence, if there is no one home to accept my delivery?
How do I change my delivery information?
Do you ship to PO box addresses?
Order Tracking
How do I check the delivery status of my order?
What do the order statuses mean?
Order Issues
I received a defective item, how do I request for an exchange?
Can I change or cancel my order after confirmation?
I’m not sure if my order was successful, what do I do?
Incorrect/Missing items in my order
Shipping Delays
Why is my order taking so long to reach me?
Who can I contact?